Live field-service AI triage.

Haymarket Plumbing AI

The contact form that earns its keep.

Point the camera at the problem, describe it out loud, and the service request writes itself.

Haymarket Plumbing live site with the AI assistant and free AI diagnosis entry
Haymarket Plumbing AI triage flow from customer photo to targeted questions to a dispatch-ready Jobber ticket

Problem

Why it needed to exist.

A customer with water on the floor often cannot describe the fixture, urgency, or what a plumber needs to know before dispatch.

Product

What I made work.

Replace the static contact form with an intelligent triage conversation that collects photos, clarifies urgency, gives safe preliminary steps, and creates a structured Jobber request.

  • Customer describes the issue and adds a photo.
  • AI asks targeted follow-ups.
  • Safe preliminary steps appear when appropriate.
  • A complete service request is created when help is needed.
  • The technician arrives with better context.

Capabilities

What it does.

Photo triage

Reasons over visible leaks, pipes, faucets, water heaters, and damage.

Guided troubleshooting

Bounded steps such as finding a shutoff valve or stopping use of a fixture.

Jobber escalation

Structured service requests with images, summary, urgency, and attempts.

Lead qualification

Separates emergencies from low-context inquiries before dispatch.

Build

How it was built.

Vision AIConversational workflowJobber integrationWeb deployment

Next

What comes next.

The same pattern can extend to HVAC, electrical, roofing, and other field service categories.